Return Policy

RETURNS & REFUNDS

We stand behind our products and want you to be satisfied with your purchase which is why we offer a money-back guarantee 30 days from the day your order is delivered. To initiate a return, please use the 'Contact Us' form at the bottom of this page and we'd be happy to help!

Return Policy Details

Items can be returned if a request for return is made during the 30-day period. Your refund will be in the same form as the original purchase. Shipping and handling charges are non-refundable.

What if there is an issue with my order?

Stuff happens, and when it does, we're here to help! If there is an issue with your order, please reach out to our customer support team using the 'Contact Us' button below, and we'll take care of you.

How do I initiate a return?

If you need to initiate a return for any reason, please reach out to our customer support team using the 'Contact Us' button below and we would be happy to assist you with this process.

Is there a warranty for Cutter & Co products?

All Cutter & Co knives carry a limited lifetime warranty against manufacturer defects. Although we are confident in the craftsmanship behind our knives, we understand that sometimes the unexpected does occur. If any of our products do not meet the standard required, please contact us. Normal wear and tear are not covered, but we will send you a replacement or fix your product if you experience issues caused by a manufacturing defect. Accidental damage caused by improper use, storage, dropping, temperature extremes, cutting wood, metal, bones, or damage caused by a failure to follow our usage guidelines is not covered.